Effective Date: November 3, 2025

Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

Personal Information: Name, email address, and phone number.

How We Use Your Information

To Provide Services: To deliver and improve our services.

To Communicate: To send updates and respond to inquiries.

Data Protection

We implement appropriate security measures to protect your information from unauthorized access or disclosure.

SMS/Text Messaging

If you provide your phone number and consent to receive text messages from us, we may use your mobile phone number to send SMS/text messages related to your bookings, appointments, reservations, services, account, or other communications you have requested.

These messages may include booking confirmations, appointment reminders, updates, cancellations, and other service-related notifications.

Message frequency may vary. Message and data rates may apply.

Your consent to receive SMS/text messages is not a condition of purchasing goods or services.

You may opt out of SMS/text messages at any time by replying STOP to a message. After you send STOP, you may receive one additional message confirming that you have been unsubscribed. You may also contact us at office@thestonepony.shop or (208) 268-5566 for assistance with SMS communications.

Mobile Information and SMS Data Sharing

We do not sell, rent, or share your mobile phone number or SMS/text messaging information with third parties for their own marketing or promotional purposes.

We may share information with service providers that assist us with operating our business and providing requested services, including SMS/text messaging providers such as Twilio. These service providers may access or process information only as necessary to provide services on our behalf and are not permitted to use your mobile information for their own marketing purposes.

Your SMS consent and related mobile information will not be transferred to third parties for their own marketing or promotional purposes.

Data Sharing Restrictions

We do not sell or rent your personal information. Personal information, including mobile phone numbers and SMS consent information, is shared only when necessary to provide our services, operate our business, communicate with you, comply with legal obligations, or protect our rights.

We do not share mobile information with third parties for marketing or promotional purposes.

Opt-Out Rights and Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. You may also contact us at office@thestonepony.shop or (208) 268-5566 to request assistance with opting out.

Please note that opting out of SMS messages may not prevent us from contacting you through other methods when necessary to provide services you have requested.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at office@thestonepony.shop or (208) 268-5566.